Terms and conditions
Last modified: April 28, 2025
Welcome to Activity Track AI (“Plugin,” “Service,” “we,” “us,” or “our”).
By purchasing, downloading, installing, or using the Plugin available at https://activitytrack.ai/ (“Site”) you (“Customer,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, do not use the Plugin.
License Grant
1.1 Upon payment, we grant you a non-exclusive, non-transferable, revocable license to install and use the Plugin on the number of WordPress sites corresponding to the plan you purchased (1, 3, 5, or 10 sites).
1.2 Each site activation requires a unique license key issued at checkout. Sharing, reselling, or sublicensing keys is prohibited.
1.3 The license includes updates and support for the subscription term (one year unless otherwise stated). Expired or cancelled licenses lose access to premium features, updates, and support.
Acceptable Use
You will not reverse engineer, decompile, or modify the Plugin beyond Open Source components licensed under their own terms.
You will not use the Plugin to violate any law or collect personal data without proper consent.
You will keep your license key and WordPress credentials secure.
Subscription, Payments, and Renewals
3.1 Plans are billed in advance via WooCommerce and Stripe in U.S. dollars.
3.2 Subscriptions renew automatically at the end of each term unless cancelled from My Account → Subscriptions at least 24 hours before renewal.
3.3 We may change pricing with 30 days’ email notice; renewals after the notice period will reflect the new price.
3.4 Refunds are available within 14 days of the initial purchase if the Plugin fails to function as described and we cannot resolve the issue.
Privacy & Data Processing
4.1 The Plugin records site-activity logs (e.g., logins, media uploads, settings changes). By enabling it you confirm you have a lawful basis to collect such data.
4.2 Optional IP-address features include Anonymize IP, Hash IP, and Don’t Log IP to help you comply with GDPR/CCPA.
4.3 Log data and license-activation calls are stored only on your server; we do not receive or store your visitors’ data.
4.4 VPN/Proxy checks query a third-party reputation API; only the visitor’s IP is sent, no personal identifiers.
See our Privacy Policy for full details.
AI Features
5.1 Activity Track Pro uses an embedded AI model to summarize logs and flag anomalies. Summaries are generated locally; logs are not transmitted to third-party AI services.
5.2 AI output is guidance only; you remain responsible for verifying and acting on any alert.
Support
6.1 Email support is available to active license holders via support@activitytrack.ai.
6.2 We aim to reply within 2 business days. Complex issues may require temporary access to your staging environment.
Warranty & Disclaimers
7.1 The Plugin is provided “as-is” without warranties of any kind, express or implied, including fitness for a particular purpose.
7.2 We do not guarantee that the Plugin will be error-free or that it will integrate with every WordPress theme or third-party plugin.
7.3 You assume all risk for using the Plugin and agree to maintain regular backups of your site.
Limitation of Liability
To the maximum extent permitted by law, our total liability arising out of or in connection with the Plugin shall not exceed the fees you paid in the twelve months preceding the claim. We shall not be liable for indirect, incidental, or consequential damages, including loss of profits or data.
Termination
We may terminate or suspend your license immediately if you breach these Terms. Upon termination you must deactivate and delete the Plugin and all copies.