Your privacy matters to us. This policy explains how Activity Track AI (“Plugin,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit activitytrack.ai (“Site”) or install and use the Plugin on your own WordPress site.

Who we are

https://activitytrack.ai.

Email: privacy@activitytrack.ai

Information we collect

Account & purchase data

When you buy a subscription we collect your name, email address, billing details and payment confirmation. Card data is processed directly by Stripe and never touches our servers.

License data

When you activate the Plugin we store the domain URL, WordPress site URL, activation date and your license key.

Usage logs (stored on your server)

The Plugin can record site-activity events such as logins, uploads and settings changes. Depending on your settings it may also save the visitor’s IP address. These logs stay in your WordPress database; we do not copy them.

Website analytics (Site only)

When you browse the Site we collect truncated or hashed IP addresses, browser type and pages visited using a privacy-friendly, cookieless analytics tool (Plausible).

How we use information

  • Deliver the Plugin, issue license keys and process payments.

  • Send transactional emails such as receipts and renewal notices.

  • Provide updates and technical support.

  • Monitor for fraudulent or abusive activations.

  • Improve the Plugin through aggregated, anonymised insights.

  • Meet legal and tax obligations.

The Plugin’s AI Log Insights run locally on your site; log data is never transmitted to external AI services.

Data location and retention

  • Order and license records are stored on secure US servers while your account is active, then archived for up to seven years for accounting purposes.
  • Activity logs remain in your own WordPress database. You control how long they stay by setting “Delete Logs After” inside the Plugin (default 30 days).
  • Emails are delivered through Postmark; basic metadata is kept by Postmark for 45 days.

Sharing and disclosure

We do not sell or rent personal data. We share only what is necessary with:

  • Stripe for payment processing.

  • Postmark for transactional email.

  • An IP-reputation API (optional VPN/Proxy check) which receives only the visitor’s IP.

  • Government authorities if lawfully required to do so.

All service providers are bound by data-processing agreements.

Cookies

The Site uses only essential cookies, for example those required by Stripe Checkout. The Plugin itself sets no cookies.

Data security

We use TLS encryption, strict access controls and regular security reviews. No method of transmission or storage is completely secure; you use the Plugin at your own risk and should maintain regular backups.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes we will announce them on the Site or via email. Continued use of the Site or Plugin after the new “Last updated” date constitutes acceptance.

Contact

Questions about this policy? Contact:

Activity Track AI

Email: privacy@activitytrack.ai

Phone: +1 626-491-9396